Program Administrative Assistant PCG

Program Administrative Assistant

Program Administrative Assistant

Tracking Code
13-218110-972-HUS-CA
Job Description
Public Consulting Group, Inc. (PCG) currently seeks a highly motivated and dependable Program Administrative Assistant to perform the day to day operations involved in our San Diego, California, CalWORKs Welfare-to-Work/Refugee employment services operation. This individual will be responsible for maintaining our applicant and employer database designed to ensure the success our business services team. This individual may also complete county paperwork, utilize the CalWIN database for data entry and reporting tasks. This role is ideal for an administrative professional with excellent attention to detail, interpersonal and customer service skills. 

Specific Responsibilities:

  • Collect and enter data into applicant and employer database;
  • Complete necessary county paper documents and forms with required data or information;
  • Compile, copy, sort and file data activity records;
  • Ensure standard operating procedures for the project are implemented and maintained;
  • Obtain contract performance expectations and adhere to stringent federal, state, county, and company compliance objectives;
  • Ensure customers/participants receive quality and timely services;
  • Generate comprehensive accurate reports to provide staff with timely information;
  • Communicate regularly with all staff to disseminate timely information;
  • Communicate in a timely and concise way with community and county partners, including preparing regular status reports;
  • Maintain communication with employment organizations and educational programs where CalWORKs participants are located;
  • Seek feedback and direction from direct supervisor and project leadership team;
  • Assist in conducting screening and interviews for available job opportunities;
  • Facilitate orientations and employment related workshops as necessary; and
  • Maintain strong working relationships with community and other government agencies that provide services to our common customers.

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Required Skills
  • High School diploma required, preferably Associates or Bachelors degree
  • 0-2 years of relevant experience in managing data including data entry and analysis;
    • 0-2 years of administrative experience;
    • as well as 0-2 years relevant experience in customer service.
  • Fluent in English and Spanish or Arabic;
  • Previous experience with multicultural staff and customers is a plus
  • Previous knowledge in employment readiness services is not necessary but desired.

 

This position may be subject to a background check.

 

http://www.publicconsultinggroup.com/Careers/index.html

AN EEO,AA,VEVRAA EMPLOYER

Job Location
El Cajon, California, United States
Position Type
Full-Time/Regular